Terms of service

Terms of Service

Welcome to Fini Health. By accessing or purchasing from our website, you agree to the following terms:

1. General

  • This website is operated by Fini Health (Epcotec GmbH).

  • We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.

  • Your continued use of the site after changes means you accept those changes.

2. Products & Orders

  • All products are subject to availability.

  • We reserve the right to limit the quantities of any products that we offer.

  • We make every effort to display product colors and images accurately but cannot guarantee your device’s display will be precise.

  • We reserve the right to refuse any order, cancel an order, or limit quantities at our discretion.

3. Pricing & Payment

  • Prices are shown in EUR (or your local currency where available).

  • We reserve the right to modify prices at any time without notice.

  • Payment must be made in full before orders are processed and shipped.

  • By providing payment information, you confirm you are authorized to use the payment method.

4. Shipping & Delivery

  • Delivery times are estimates and may vary depending on carrier delays, customs, or other factors outside our control.

  • We are not responsible for lost or delayed shipments once handed over to the carrier.

  • Customers are responsible for any customs duties, taxes, or import fees.

5. Returns & Refunds

  • Our return and refund policy is outlined separately [link to your Return Policy].

  • For hygiene reasons, opened or used face masks cannot be returned.

6. Liability Disclaimer

  • To the maximum extent permitted by law, Fini Health is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Products are cosmetic and for external use only. We do not guarantee individual results.

  • Users should check ingredients for allergies before use.

7. Intellectual Property

  • All content on this website, including logos, product designs, text, and images, is the property of Fini Health and may not be used without prior written permission.

8. Governing Law

  • These Terms are governed by the laws of Germany.

  • Any disputes will be subject to the jurisdiction of the courts of Aachen, Germany.